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FAQ

Yes. We have showrooms (Sleep Studios) in select cities across India where you can lie down on our mattresses in the privacy of mock bedrooms and try them, before you make a purchase decision.

Hush mattresses are available on www.hush.in as well as on amazon.in.

The biggest difference between ordering through Amazon versus www.hush.in is the way returns work. Orders purchased through hush.in come with a 101 - Night Sleep Trial and all customer support will be handled by our team. For hush.in returns, we will work with to process your exchange or refund as quickly and efficiently as possible.
Mattresses purchased on Amazon also come with a 101-Night Sleep Trial. By purchasing through Amazon, all customer service, including returns and exchanges, will go through Amazon Customer Support.

Hush memory foam mattresses have a base layer of ThermoAdapt™ memory foam, proprietary foam unique to our brand alone, which provides pressure relief and support without making you feel like you're sinking in and getting trapped.
In addition, our foams are manufactured without the use of “fillers” that artificially inflate density in the short run, but lead to “sagging” in the long run.
We’re so confident about our product quality that we back our claims up with a 101-Night Sleep Trial and a Warranty.

Standard shipping is done via FedEx Ground and is free within India.

We would be happy to pass along any notes or instructions you may have about your delivery to our friends at Safexpress, or one of our other courier service providers. Just send us an email, Whatsapp message, or call us on +91 77188 11177 with your instructions and we will be sure to pass them on.

Express shipping is currently available only in Mumbai and only for the following sizes (78 x 72 x 6 inches, 78 x 60 x 6 inches, 78 x 36 x 6 inches) at no extra charge. Please ask us on +91 77188 11177 for more details.

We aim to make the return process as simple as possible! To return your mattress, just send an email to customercare@hush.in or call or Whatsapp us on +91 77188 11177 and we’ll work with you to have your mattress picked up as soon as possible by one of our logistics partners ASAP.
Please note that refunds are usually processed within 48 hours of receipt of your returned mattress. Also, returns for mattresses purchased on Amazon will go through Amazon’s customer support team.

Yes, if you anticipate needing to return the mattress, you could repack it in its original packing and let us know when it’s packed so we can arrange to have it picked up and thereafter issue you a full refund!

We believe that sitting on a mattress for a few minutes in a crowded shop is the worst way to buy a mattress that you’re going to likely use for the next 8-10 years of your life. You won't know if something is a perfect fit until you have a few nights to try it out first! That's why we offer the 101-Night Trial which allows you to buys the Hush mattress risk-free - if the mattress ends up not being the right fit for you within the first 101 nights; we'll help you out with either an exchange or a return and full refund.

If you are still within your 101-Night Sleep Trial and purchased directly through www.hush.in , you do have the ability to exchange for a new product.
Give us a call on +91 77188 11177 so we can walk you through the process. We'll place your new order over the phone, charge the difference in cost between the two items (or refund the difference accordingly), and we'll go through the removal of the original product.

Yes! We offer a 7 year & 10 year warranty on our mattresses (Please check your mattress warranty while making your purchase) which covers manufacturing defects such as depressions deeper than 1.5", sagging, cover defects such as unraveling stitching, or flaws in the foam causing it to split or crack. We don't cover changes to your mattress that are caused by normal wear and tear or that result from circumstances or uses that go beyond the intended use of a mattress—namely, reclining and sleeping.
If you believe you’re experiencing a defect in your mattress covered under its warranty, please reach out to us on +91 77188 11177 or email us on customercare@hush.in

Body impressions are natural and show that your mattress is adjusting to the contours of your body. Sagging is unlikely to happen for at least 8-10 years. However, in the event that you do notice permanent indentations that measure more than 1.5 inches in depth, you're covered by our warranty. To make a warranty claim, simply reach out to us at customercare@hush.in or give us a call at +91 77188 11177 and we’d be more than happy to help!

Sure! For an additional charge, you can request a replacement cover. Just email us at customercare@hush.in and we’ll let you know how much a new cover will cost for your exact mattress size.

When was the last time you thought about your mattress? Many of us forget that our mattresses are the most utilized piece of furniture we own. In fact, if you sleep eight hours a night, in one year you’ll rack up 3000 hours on your mattress. After ten years, you’ll have logged 30,000 hours on the same bed. Listed below are a few hints that indicate it’s time to start thinking about renewing your sleep surface.
1. You bought your current mattress over eight years ago. The average life span of a quality mattress is eight to ten years. Mattresses older than that suffer from deteriorating comfort features and diminished support capabilities.
2. You wake up feeling more tired than when you went to sleep. Most consumers wait too long to replace their mattresses. If you don’t wake up feeling refreshed and rejuvenated—or if you feel any pain or discomfort—you've definitely waited too long.
3. The couch feels more comfortable than your bed. Concentrate on the feel of your mattress. Do you feel coils or bumps? Your body needs a smooth, comfortable sleep surface to get a regenerative night’s sleep. Your mattress should enable you to sleep through the night with minimal tossing and turning.
4. Your mattress looks worn and uneven. Inspect your mattress regularly for sags and imprints. If your mattress appears uneven or worn and frayed, maybe it’s time to start shopping. The upholstery layers in all mattresses compress over time. For optimal performance, be sure to rotate your mattress occasionally to extend its durability and renew its comfort. If you "inherited" your mattress from a family member or friend, chances are you need to replace it now.
5. You’ve taken your mattress for granted. Mattresses are the most used yet most ignored piece of furniture in the house. Pay attention to your mattress. Do you hear creaks and groans? Do you notice the surface sags or indents in certain areas and not in others? The condition of your mattress may come as a surprise, once you take a close look.

Mattress prices range greatly. A good night’s sleep is one of the best investments you can make, so buy the best mattress you can afford. Keep in mind that most of us spend as much as one-third of our time in bed. Your investment will cost just pennies per night over the next five years! In fact, a Rs. 25,000 Hush mattress would cost only about Rs. 14 per night (based on a five year life).

A good bed is as important as a good mattress! It acts much like a large shock absorber, taking a lot of the nightly wear and tear, and it contributes to your comfort and support. Don’t put a new mattress on an inappropriate bed which has an uneven surface as that will cause damage to your new mattress over time.

The Better Sleep Council advises consumers to buy the highest-quality bedding they can afford, and then replace old bedding every eight to ten years. After this many years, even the best mattress may no longer provide the comfort and support you deserve.

Focus on finding a mattress that satisfies your comfort preference first, then your quality preference. To do so, always shop wearing comfortable clothes and shoes that can easily be removed for lying down. Take your time and don’t be shy. You can’t judge support and comfort by sitting on an edge or lying down for just a few seconds. Lie on the bed the way that you sleep, and if you sleep with a partner, try shopping with them so you can decide together. Shop at a store that you know and trust, and that offers services you desire. Read as much information about the Mattress as is available. Remember, buy the best bed that you can afford. You can always find “bargain bedding,” but it’s no bargain if you can’t get a good night’s sleep!

No, it’s not true. Hush Mattresses’ are manufactured using only the finest, virgin grade raw materials that are imported from across the globe and only available in Hush – India’s Most Recommended Mattress Brand. Hush components, which meet the highest-quality standards in the industry, are not offered in products promoted by local stores. Don’t be fooled by local stores, selling products that are “just like Hush.” There is no substitute for a Hush Mattress. Don’t believe us? Just talk to a friend or long standing Hush customer and see what they have to say

No, the design and manufacturing of bedding has changed dramatically—even over the last few years! Spring technology and Foam Technology has improved, new “comfort” upholstery materials have been developed, and comfort choices have been expanded to give consumers a greater selection! Today’s springs are more durable, with steel spines and “working” torsion modules that are built into all Hush Mattress springs. Likewise with all other raw materials, whether memory foam, latex, or even fabric.

Let you back decide! Most brands today offer excellent return policies. At Hush, we offer a 30 night return policy on everything! So you have a whole month after delivery to sleep on your new mattress before deciding if you wish to keep it or return it for a full refund.

Anything that isn’t too soft works well for children and helps support their spines as they grow. Avoid memory foam mattresses for all infants under the age of 5. Our Ecofoam mattress is great for children under 5 years of age while our Spine Supporter mattress is great for children over 5 years of age.

We will assist with the disposal of old bedding for a nominal charge as a value-added service. Ask about this type of service before you purchase!

Children should have a comfortable, supportive mattress to get the deep restorative sleep their bodies need to grow. If your old mattress was uncomfortable and lacked support, then it probably won’t help your kids get a good night’s sleep either.

No! HUSH offers the right support regardless of comfort level or price. Whether your Mattress is soft or hard, it will give you the same correct back support you need in order to wake up feeling fresh and rejuvenated.

These are standard finished product sizes in inches. Actual size may vary by model, generally within a range of ± ½ inch to 1 inch.
84 x 84
84 x 78
82 x 74

78 x 72
78 x 66
78 x 60
78 x 48
78 x 42
78 x 36

75 x 72
75 x 66
75 x 60
75 x 48
75 x 42
75 x 36

72 x 72
72 x 66
72 x 60
72 x 48
72 x 42
72 x 36
*Dimensions of each individual mattress may vary.

Today’s mattresses are manufactured with much more upholstery padding and comfort layers than in days gone by! Many consumers prefer the plush and ultra-plush comfort that these thick mattresses provide. You can find appropriate sheets in most retail stores today, or look for Hush – bed sheets which are designed to fit our mattresses perfectly.

Yes! Hush realizes people come in all different sizes. Contact us on 7718811177 for help ordering a custom sized mattress.

Use a sturdy bed frame! If your mattress is a queen or king size, make sure that your frame has the extra center support needed to prevent bowing and sagging. This is required to ensure complete warranty protection for your mattress.

Two people should normally carry your Hush mattress flat on its side. It’s easier to handle and less likely to get damaged. Don’t bend your mattress under any circumstances.* Bending may damage the innerspring unit. Flex rather than bend the mattress when going through doorways, and don’t bend the corners when putting on fitted sheets.

We recommend that you rotate your Hush mattress on a regular basis to refresh its comfort. Mattresses contain many layers of upholstery padding to increase their comfort life and support performance. Body indentations can be a normal occurrence in new mattresses, and indicate that the upholstery layers are conforming to a person’s individual body contours. To help minimize body impressions, mattresses should be turned occasionally throughout their life as per instructions on the Care label attached to each mattress.

Keep your Hush mattress clean. We suggest using a mattress protector; please visit www.hush.in for more information on mattress protectors. Don't allow your mattress to get wet. Protect it from water or other liquids. Don’t use dry cleaning fluid of any type on your mattress. These chemicals could damage some of the comfort and upholstery materials.

Keeping your Hush mattress clean is simple with the use of a Hush mattress protector. Vacuuming is the only recommended cleaning method. If you must clean a stain, use mild soap with cold water and apply lightly! Don’t ever soak a mattress or foundation, and don't use dry cleaning fluid of any type on your mattress—these chemicals could damage some of the comfort and upholstery materials. When in doubt just call us on +91 77188 11177.

Latex differs from memory foam in its elastic, open-cell structure that recovers from pressure immediately. Memory foam has a slower recovery time. Latex is a very supportive yet conforming material. Memory foam on the other hand offers greater pressure relief which means reduced tossing and turning through the night.

No. Latex doesn’t sleep hot, because its open-cell structure allows it to breathe.

Because our latex is derived from a synthetic petroleum base versus natural latex, which uses rubber tree sap, we avoid the impurities and proteins that cause allergic reactions to latex.

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